Mobile app & offline work
Sign-in, downloaded data, visits, orders, collections and offline synchronization.
Customer support
Keep every route, order and sync moving.
Get practical help with the Amiga Cloud mobile app, back office, data synchronization and day-to-day field workflows.
Support tickets
Tell us what is happening. Track the response here.
Create a ticket for a product or workflow issue, then use the reference number and your email to follow its status.
Do not include passwords or sensitive credentials.
Talk to the team
Choose the fastest way to reach us.
Share your company name, the affected user and a short description so we can start with the right context.
Email support
Send screenshots and a detailed description.
info@amiga-cloud.comPhone support
Speak with the team during support hours.
+961 3 809 438Support hours: Monday–Friday, 09:00–19:00 CET
How we can help
Support across the complete field-sales workflow.
Back office & reporting
Users, customers, products, prices, dashboards, reports and operating rules.
ERP & data synchronization
Customers, items, prices, orders and field activity moving between systems.
Rollout & user guidance
Onboarding, representative training, workflow questions and adoption support.
Resolve issues faster
A few details help us investigate immediately.
Please avoid sending passwords or other sensitive credentials. For data issues, share an example record or order number instead.
Company name and affected user
Mobile app or back-office screen
What you expected to happen
What happened instead
Approximate time of the issue
Screenshot or error message, when available
Common questions
Quick answers before you contact support.
Can representatives keep working without internet?
Yes. Downloaded data remains available for supported field workflows, and completed work synchronizes when a connection returns.
What should I do when data has not synchronized?
Keep the device online, open Amiga Cloud and allow the pending work to finish. If it remains pending, contact support with the user name, time and affected order or visit.
Can you help with our ERP integration?
Yes. Include the system name, the affected data flow and one example record so the integration can be traced.
How do I request training for new users?
Email the team with the number of users, their roles and preferred timing. We will help organize the right onboarding session.