This is the proposed rollout approach. Timing and deliverables are agreed for your business.
01Understand your operation
Map the journey from customer visit to order, invoice and collection, including warehouses and the systems used today.
AGREED OUTPUTRequirements and priorities
02Define the scope
Confirm product scope, data flows, migration needs and responsibilities.
AGREED OUTPUTImplementation and integration plan
03Prepare & configure
Prepare agreed data, configure access and build required connections.
AGREED OUTPUTConfigured setup for review
04Validate the workflow
Test a customer order, return, collection and stock movement in the agreed scope. Check totals and balances with your team.
AGREED OUTPUTValidated workflows and open actions
05Train & prepare to launch
Train office and field users, agree the transition and confirm readiness.
AGREED OUTPUTTeam readiness and launch plan
06Roll out & follow up
Support the agreed rollout, review early use and address outstanding actions.
AGREED OUTPUTHandover and support arrangements